Forty One Questions, Answered Plainly

Yes. We are registered with the Directorate General of Immigration under NIB 8120016352471, which is public and can be looked up on the government OSS system.

Ask for their NIB and look it up. Then ask which official portal your case will sit in, evisa.imigrasi.go.id for visas or molina.imigrasi.go.id for stay permits, and ask for the reference once filed.

Three signals. No registration number, a single lump sum with no government fee shown separately, and pressure to pay before anything is put in writing. Any one of those is enough to walk away.

Government fees are paid to the state and are not refundable once a case is filed. Our own terms are set out on the Terms page. What we do instead is tell you before you pay if you do not qualify.

Our figures are all in and include the government fee, itemised in writing in US dollars. Deposits, shareholdings and income thresholds set by regulation are eligibility tests you hold yourself, not payments to us.

Yes. Investor and corporate structures, restricted nationalities, conversions and overstay cases are handled by the desk that files that category weekly rather than by a generalist.

Consultations are in English and Indonesian. Documents are used for your filing and nothing else; how they are handled is set out in the Privacy Policy.

Thirty days visa free with no extension, sixty days on a VOA with one extension, sixty plus extensions on a B211A, and one to ten years on the residence permits.

The VOA is thirty, extendable once to sixty. The B211A visit visa is sixty from the start and extendable further. They are different visas, not different names for one.

The VOA extends once. The B211A extends more than once. Visa free does not extend at all. The C6 social visa extends twice, to a hundred and eighty days in total.

Ten years, on the Second Home Visa or the Golden Visa. Below those, KITAP runs five years and is extendable indefinitely once you qualify for it.

Leaving and returning starts a new entry, but repeated short runs draw attention and do not create a right to live here. If the plan is to stay, a residence permit is the honest answer and usually the cheaper one.

Yes, on the C5A Creator Visa introduced in 2025. It permits sixty days, extendable, for creating social media content, and costs USD 449 all in with the government fee included.

No. Monetised content is work. That is exactly the gap the C5A was created to fill, and it is a live enforcement target.

Who pays you. The C5A covers content for your own channels and brands. The Entertainment KITAS covers being paid by clients in Indonesia, and it costs from USD 2,190.

The C7C Arts and Skills Visa, for a defined engagement such as a performance, fan meet up or demonstration, sponsored by the host or promoter. From USD 549.

From a B211A visit visa, yes, onshore conversion is possible into several KITAS types. Multiple entry visas are not convertible at all, which is why the starting visa matters.

Not reliably. The B211A is the visa built for that route. If the plan is a KITAS, entering on a B211A rather than a VOA is the difference between converting and flying home.

It varies by category. The E33G runs seven to ten business days, the Investor E28A around forty on priority, and the Entertainment KITAS six to eight weeks, which is the slowest.

A KITAS is a limited stay permit renewed each cycle. A KITAP is permanent, valid five years and extendable indefinitely, and you qualify for it after two to five years on a KITAS depending on the category.

For most residence permits, yes, once, for biometrics. Filing, documents and updates are handled remotely, and we book and attend the appointment with you.

Yes. Dependants apply for the Family KITAS E31, which follows your permit and renews when yours does. If your spouse is an Indonesian citizen, the route is the Spouse KITAS E31A instead.